Workshop Scheduling & Customer Engagement platform for Garages
Give your customers what they want, when they want it. Online Booking, Customer Communication and Shop Management, in one easy to manage, cloud-based application.
BayConnect provides garages the ability to easily manage and maintain an online booking presence, with real-time customer communication and up-selling facilities throughout. Our intuitive and easy to use approach puts the power back into your hands, and puts your business back on track with the ever increasing demand of digital customers.
Fill The Void.
As much as you don’t like to admit it, there is a void online between garages and consumers. There is no consistency in availability or service transparency once the car is in the garage, and limited communication unless it’s over the phone. BayConnect plans to fill that empty space.
Here’s a short video to show how…
Detailed R/O Management.
Improve your garage productivity by managing its processes online. From allocating unique repair times to full ‘drag and drop’ job control, your business will run as smoothly as the engines in each bay.
Accurate Online Availability.
Replace the need to login and manage multiple online accounts, use BayConnect to centralize your garage presence online. Always show your full service listing & up to date office diary anywhere you require on the web.
Allow customers to schedule their service at your shop online, around their busy schedule. By adding your own personalised booking page to your website you make yourself available to take a reservation 24/7, even when no-one is at the shop. A must for customers that are always on the move.
True Customer Communication.
Real-time interaction with your customers, from initial booking through to final invoice. A specialized communication platform that gives your customers the ability to talk directly with the shop, and the shop the ability to advise and up-sell products throughout the customer journey.
Connect Your Shop.
Whether at one location or many, connecting your business to BayConnect can save you time and money. With features such as Real-Time Availability, Bookd.io Communication and detailed R/O Management, there’s no need to look anywhere else.
Connect Your Customer Leads.
Replace the need to login and manage your different customer lead profiles, use BayConnect to centralize your garage online. For all the lead portals you wish to sync, consistently show your full service listing & special offers so you never miss an opportunity at anytime..
When we say everything, we mean it. Whether that’s software, databases, online catalogs or social profiles, used for accounting, parts, garage management or customer interaction, we want you to be able to integrate your whole business process into this platform. You tell us what we do next.